End-User Device Service Analyst Lisboa

End-User Device Service Analyst
Lisboa
Lisboa, Lisboa, Portugal

Solvay is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.

About The Role

Our End User device team, composed of 9 people, is integrated in the End Users Services department and focuses on delivering the IT services for End users in collaboration with the Digital Technologies Department.

As an End User Device Service Analyst, you will work with Windows workstations and Microsoft Intune to support and enhance the
- user experience. You will have the opportunity to contribute to the management and optimization of
- user devices, ensuring reliable, secure, and efficient operations that have a direct positive impact on our employees' daily work.

You will be accountable for:

• Lead the design, deployment, and administration of Microsoft Intune for device and application management.
• Develop, implement, and maintain Intune policies, compliance baselines, and security configurations.
• Manage Autopilot provisioning, configuration profiles, and conditional access policies.
• Drive migration initiatives from legacy endpoint management platforms (e. G. , SCCM, GPO) to Intune.
• Collaborate with security teams to enforce device compliance and remediate vulnerabilities.
• Provide 3rd-level support for endpoint management issues and act as subject matter expert (SME).
• Automate processes using Power
  Shell and Graph API.
• Contribute to documentation, knowledge