Engagement Manager

Engagement Manager

Department: People & Talent

Employment Type: Full Time

Location: Portugal

Reporting To: Lola Babalola

Description

CLIENT Algomarketing

JOB TITLE Engagement Manager

LOCATION Lisbon, Portugal (In office)

CONTRACT Full Time

ABOUT ALGOMARKETING

Algomarketing are experts at delivering programs and resourcing for strategic roles within Marketing teams. We are a global team of Marketing experts, spanning 30 countries across Asia Pacific, the Americas, Africa, and Europe. Highly experienced in enterprise B2B Marketing, and specialized in technology and Saa
S.

Our team works collaboratively, with experience from the world's largest and most ambitious brands, including Google, Stripe, Workday, Worldpay, Accenture, ACI Worldwide, GSK, and Allianz.

We empower Marketers through Algorithmic Marketing, a
- driven approach that delivers deeper insights, faster execution, and streamlined operations.

Visit our website to read more about us.

ABOUT THE ROLE

As our Engagement Manager, you’ll make sure our Lisbon hub is functional, inspiring, and full of energy — balancing office operations,
- building, and onboarding with care and precision.

You’ll be the connector between people, space, and process -keeping things running behind the scenes while ensuring every Algo has what they need to do their best work.

What You’ll Do

• Welcome & onboard: Partner with the People team to deliver a
  -
  - class onboarding experience, organize and host onboarding days for new joiners – setting up equipment, coordinating access, and making every new Algo feel at home.
• Plan & celebrate: Organize local events, gatherings, and celebrations that strengthen our sense of community – from team lunches and milestone moments to global townhall viewings.
• Own the space: Manage the
  -
  - day operations of our Lisbon office – from supplies, budgets, and vendor coordination to keeping equipment, meeting rooms, and communal areas clean, safe, and ready to go.
• Relationship Management and Engagement: Build rapport and maintain relationships with the diverse workforce. Manage workforce performance and quarterly NPS distribution. Contribute to client annual planning sessions with feedback and insights. Support the Client Services team with the identification of client priorities and challenges.
• Health & Safety first: Conduct regular H&S and housekeeping checks, maintain compliance documentation, and work closely with the office space management team to ensure a safe and comfortable environment for everyone.
• Support travel & expenses: Assist with travel logistics, bookings, and expense coordination to keep employee journeys smooth and
  - efficient.
• Keep it running: Manage
  - related budgets, invoices, and purchasing – ensuring transparency, sustainability, and efficiency across all daily operations.
• Visitor management: Be the first friendly face for guests and partners – coordinating access, meeting spaces, and a great
  - office experience.
• Be the local connector: Collaborate closely with the Finance, Operations, and People teams to support expenses, payroll documentation, travel bookings, and office budget forecasting.

Who You Are

You’re a natural
- solver with a
- first mindset. You have an eye for detail, and genuinely enjoy making work feel effortless for others. You enjoy creating environments that feel welcoming and productive, and you thrive when people feel supported because of what you’ve set in motion.

You’ll thrive here if you’re:

• Experienced in People operations, office & facilities, or operations management (3+ years preferred)
• Skilled in budget management, vendor coordination, and process improvement
• Familiar with Health & Safety and compliance practices
• A confident communicator, fluent in English and Portuguese
• Tech-comfortable and proactive about IT coordination
• Known for your organization, empathy, and “get it done” attitude

Key Responsibilities

What You’ll Do

• Welcome & onboard: Partner with the People team to deliver a
  -
  - class onboarding experience, organize and host onboarding days for new joiners – setting up equipment, coordinating access, and making every new Algo feel at home.
• Plan & celebrate: Organize local events, gatherings, and celebrations that strengthen our sense of community – from team lunches and milestone moments to global townhall viewings.
• Own the space: Manage the
  -
  - day operations of our Lisbon office – from supplies, budgets, and vendor coordination to keeping equipment, meeting rooms, and communal areas clean, safe, and ready to go.
• Relationship Management and Engagement: Build rapport and maintain relationships with the diverse workforce. Manage workforce performance and quarterly NPS distribution. Contribute to client annual planning sessions with feedback and insights. Support the Client Services team with the identification of client priorities and challenges.
• Health & Safety first: Conduct regular H&S and housekeeping checks, maintain compliance documentation, and work closely with the office space management team to ensure a safe and comfortable environment for everyone.
• Support travel & expenses: Assist with travel logistics, bookings, and expense coordination to keep employee journeys smooth and
  - efficient.
• Keep it running: Manage
  - related budgets, invoices, and purchasing – ensuring transparency, sustainability, and efficiency across all daily operations.
• Visitor management: Be the first friendly face for guests and partners – coordinating access, meeting spaces, and a great
  - office experience.
• Be the local connector: Collaborate closely with the Finance, Operations, and People teams to support expenses, payroll documentation, travel bookings, and office budget forecasting.