Engineering Manager - Licensing & Partner Services (Europe, Remote or Hybrid) Portugal Lisboa

Engineering Manager - Licensing & Partner Services (Europe, Remote or Hybrid) Portugal
Lisboa
Lisboa, Lisboa, Portugal

Location: Remote or Hybrid, Europe | Full-time

About Web
Pros

Web
Pros is committed to empowering businesses worldwide through
- edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing. Since our founding in 2017, we've rapidly grown into a global leader, expanding our robust portfolio to include
- defining brands such as c
Panel & WHM, Plesk, WHMCS, Solus
VM, NIXStats, XOVI, Social
Bee, and Sitejet.

Today, we power 85 million+ websites across 900, 000+ servers worldwide, backed by a 600+ strong team of dedicated professionals spanning multiple continents. At Web
Pros, we embrace a fully remote, borderless workplace with a focus on flexibility, autonomy, and
- life balance. Whether you prefer working from a bustling city hub or a quiet home office, we enable our teams to thrive from anywhere while staying deeply connected through our strong collaborative culture.

Your Role

Hello, I'm Pavel, Senior Director of Engineering at Web
Pros and your hiring manager. I've been with Web
Pros for over 19 years, starting as a developer. Over time, I transitioned to Team Lead of Plesk for Windows, then was Engineering Manager of several other teams, and now in a Director role, driving implementation of core products of the company - Plesk and c
Panel, and their licensing systems.

We're now hiring an Engineering Manager to join our team and help us consolidate our technical solutions across the company into a single unified licensing system. In this role you will be working
- on and act as an architect and individual contributor when needed. You will be focused on a unified a technical solution. Your contribution will be to lead the existing team to a unified and modern solution.

You'll thrive here if you love complex enterprise systems with high load and critical business impact. This is not a startup, you will need to modernize and unify while keeping everything working as a charm.

We're a global team, and we value proactivity, transparency, and thoughtful communication. During your work you will need to actively collaborate with other teams across globe.

Below, you'll find everything you need to decide if this role is right for you — from team existing rituals and culture to the specific expectations and interview process. We believe in transparency, so we've put in the effort to give you a real, inside look at what it's like to work here.

Your Impact in the First 180 Days:
We don't believe in endless checklists of requirements. Instead, here's what success looks like in your first 6 months:

• 30 Days: Became part of the team, learn processes and people, establish regular 1:1 with all team members, get a general overview of the product and technologies
• 60 Days: Get
  - on experience with the product and processes. Try yourself in all relevant roles inside the team: being a developer, QA engineer, being a customer support ticket resolver, being Dev
  Ops engineer, being a presenter on status report meetings.
• 120 Days: Focus on delivery. After 4 months, you should be capable of driving changes related to technology initiatives.
• 180 Days: Proficient in the position, you can already say what is working well, what needs to be improved, and how we can achieve more results faster.

Long-term vision for that position is to focus on efficient integration of all products in the organization with a unified and flexible licensing approach, find effective ways to fight license abuse, and provide more relevant data from products telemetry to the business.

You'll thrive here if you:

• Like to design and build complex engineering systems
• Like to work with high load production services
• Like to improve existing legacy components with elegant modern technologies

You might struggle here if you:

• Because our work requires patience, discipline, and the ability to navigate legacy systems that can be messy sometimes, but incredibly meaningful. You need to be comfortable diving into ambiguity, asking questions, and building clarity through communication.

How We Work

• Our Product: We're building Key Administrator, a unified licensing, billing, and client management platform designed to replace legacy systems inherited from our past acquisitions. Each acquired brand came with its own tools, creating increasing operational complexity. Key Administrator aims to streamline and consolidate this ecosystem into one robust,
  - critical solution. Development started in August 2024, and the roadmap spans three years, with the system load expected to triple during this time. We're dealing with high telemetry volumes, complex usage tracking, and the need to build a system that supports a wide array of evolving business and partner requirements.
• Communication: We are a fully remote,
  - friendly team distributed mostly in the EEST timezone. Architecture decisions are made collectively as a team. We rely heavily on pair programming, and sometimes even collaborate in groups of three to solve more complex tasks and share domain knowledge.
• Team Setup: Our team currently includes 5 developers, 2 QA engineers, 1 Dev
  Ops engineer, a Product Manager, and YOU. Our target state is to grow to 7 developers.
• Work Methodology: We use a Kanban-inspired approach. No sprints, no traditional planning rituals! We work in streams, continuously delivering value without artificial constraints.
• Rituals & Meetings: We hold daily syncs from 10:45 to 11:00 EEST to stay aligned, weekly meetings to reflect on past progress and discuss industry/company that can affect our plans, and monthly retrospectives to continuously improve how we work.
• Working Hours: Flexible, with alignment expected for any collaborative work. The daily sync is the only fixed time requirement.
• Testing Setup: Strong emphasis on automation and
  - left testing. Quality is everyone's responsibility from day one.
• Codebase: 100% of the work is on new features, but we frequently need to dig into legacy code to understand and replicate important business logic, some of which dates back over 25 years in products like c
  Panel and Plesk.
• Tech Stack & Tools
• Architecture: A mix of monolith + microservices.
• Languages: Java21, some Java17 (in total ~88% codebase), Kotlin (~12%), with additional use of Python and Bash for scripting and service tasks.
• Frameworks: Spring, Hibernate.
• Data: Postgre
  SQL, Mongo
  DB, Kafka.
• Infrastructure & Tools: Linux, Docker, Ansible, Jenkins, Selenium, Prometheus, Graylog, Grafana.
• Agile: JIRA
• Development environment: Jet
  Brains IDEA + Git
  Hub + Git
  Hub Copilot Enterprise

Our Culture

Web
Pros is built on diversity, not just in principle but by design. We've grown through acquiring
- leading brands, bringing together teams from 42+ nationalities, 20+ countries, and 10+ brands. Instead of enforcing a
-
-
- all culture, we embrace unique perspectives, different working styles, and localized expertise to drive global innovation.

We are a fully remote,
- friendly company where transparency, open communication, and collaborative
- solving define how we work. Whether you thrive in the fast pace of a startup or the stability of an established product, Web
Pros offers a dynamic, evolving career journey that you can shape based on your strengths.

We are committed to fostering an inclusive, equitable workplace where every team member feels valued, heard, and supported because our diversity is our strength.

Compensation & Benefits

We believe benefits go beyond just perks. At Web
Pros, we invest in your growth, flexibility, and
- being, so you can do your best work and build a meaningful career. While we strive to provide equal global benefits for all team members, some may vary by location, and we'll clarify the details with you during the interview process.

• Competitive salary
• Remote-first flexibility: Work from anywhere in selected countries (or hybrid in available offices).
• Health Insurance: public or private coverage, depending on your location.
• Paid Time Off: Number of days depending on your location.
• Public Transport & Meal Vouchers: Location-dependent benefits.
• Learning Support: Udemy subscription & peer learning.
• Team Culture: Regular team and
  - site company events.

Your Hiring Experience

Hi, I'm Florian, your Talent Partner for EMEA at Web
Pros. I'll guide you through the interview process, ensuring a clear, transparent, and meaningful experience. Before moving into talent and culture, I was a software engineer, so I understand what it's like to navigate technical hiring. My goal is to make this process a genuine,
- way conversation where you feel informed, valued, and empowered to make the best decision for your career.

Hiring is about relationships, not just resumes. You can expect honest, constructive feedback at every step, and I welcome yours as well. No matter the outcome, I want this to be a positive and insightful experience. If you'd like to connect, feel free to reach out on Linked
In.

Interview Process:

• Screening Interview (30 min): A conversation with Florian to get to know each other, and introduce you to Web
  Pros, our culture, and your potential team. We'll discuss your motivation, career aspirations, and how your experience aligns with the role while giving you as much insight as possible into what to expect.
• Technical Interview (90 min): explore
  - stack, architecture - same as the java dev interview - more open and high level questions. focus more on arc, stack, global things. speaking same language, can onboard fast, mng has to be
  - on, can provide guidance to team and contribute when needed
• Manager Interview (45 min): Discussion with Pavel to assess team fit,
  - reliance, technical alignment, and
  - solving skills. Deep dive into technical expertise,
  - solving, adaptability, and data quality handling, followed by a cultural fit discussion with two team members. + Culture assessment
• Reverse Technical Interview (90 min): see how the Engineering Manager would act as a hiring manager and how he would assess
• Team Interview (60 min): panel with peers
• Offer Talk (30 min): Final conversation with Pavel and Florian to review offer details and answer any remaining questions.

Our Commitment to a Diverse & Inclusive Culture

At Web
Pros, we want every team member to feel excited to bring their full, authentic self to work. Our strength lies in the diversity of our people, with different backgrounds, perspectives, and experiences driving innovation and making us stronger together.

We are committed to ensuring equitable opportunities, pay, and support for all employees, regardless of identity, background, or circumstances. We foster a culture of belonging, respect, and psychological safety, where everyone feels valued, heard, and empowered to contribute meaningfully and grow.

Discrimination of any kind, including sexism, racism, xenophobia, homophobia, transphobia, ableism, and ageism, has no place here. By embracing differences and championing inclusivity, we create an environment where everyone can thrive.

We are looking forward to your application!

Best,
Pavel & Florian