English Customer Service

English Customer Service
Viseu
Viseu, Viseu District, Portugal

We are looking for English native speakers OR fluent in English (C1) to work as a Customer Service in call center environment in Lisbon, Portugal

Mission of the project:

• Provide information, solutions and counselling customers regarding the company's
• services;
  
  
  
  
• Registering contacts and client information according to the work procedures;
  
  
  
  
• Compliance with company regulations for Data Protection and Information Security;
  
  
  
  
• Maintaining positive customer relationships through a responsible treatment of each
• contact;
  
  
  
  
• Achievement of the performance targets defined by the project;
  
  
  
  

• Native English OR English level (C1)
• IT experience;
  
  
  
  
• Availability to work in rotating shifts from Monday to Sunday, from 7 am to 7 pm (schedules depending on the project);
  
  
  
  
• Excellent listening and communication skills;
  
  
  
  
• Positive attitude and team spirit;
  
  
  
  
• For
  - EU applicants, it is mandatory to hold a valid work permit

Relocation Package for those living abroad that includes:

• Three months of free accommodation, help setting up tax and