English Customer Support Lisboa

English Customer Support
Lisboa
Lisboa, Lisboa, Portugal

Join to apply for the English Customer Support role at Call
For
Talents

Join to apply for the English Customer Support role at Call
For
Talents

• Provide outstanding customer service via phone, email, and chat to address customer inquiries and concerns.
• Assist customers with
  - related questions and ensure a smooth and positive experience.
• Record and manage customer interactions accurately in our system.
• Collaborate with team members to improve customer satisfaction and resolve issues promptly.
• Maintain
  -
  - date knowledge of products and services to provide informed assistance.
• Participate in training sessions and team meetings as required.
  
  
  

• Provide outstanding customer service via phone, email, and chat to address customer inquiries and concerns.
• Assist customers with
  - related questions and ensure a smooth and positive experience.
• Record and manage customer interactions accurately in our system.
• Collaborate with team members to improve customer satisfaction and resolve issues promptly.
• Maintain
  -
  - date knowledge of products and services to provide informed assistance.
• Participate in training sessions and team meetings as required.
  
  
  

• Native proficiency in English.
• Strong communication and interpersonal skills.
• Previous experience in customer service is preferred but not required.
• Ability to work independently and as part of a team.
• Problem-solving skills and a
  - centric mindset.
• Proficiency in using computer systems and software.
  
  
  

• Competitive salary based on experience.
• Hybrid working model with flexibility in working from home and the office.
• Opportunities for professional development and career growth.
• Supportive and inclusive work environment.
• Additional perks and incentives.
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Technology, Information and Media

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