English Digital Ads Customer Support in Lisbon Lisboa

English Digital Ads Customer Support in Lisbon
Lisboa
Lisboa, Lisboa, Portugal

About The Role

English Digital Ads Customer Support in Lisbon,

Do you speak fluent English to C1/2 level and want a job working for a social media giant in Lisbon, Portugal.

• To be considered for this position you must have the right to work in Portugal, be in Lisbon already and speak solid C1+ English.
• You must also have a background in marketing or be interested in digital marketing
  
  

• Basic €870 per months, in Portugal you get paid x14 months
• A bonus of €870 on completion of 12 months
• €300 guaranteed bonus x12
• A signing bonus of €2000 paid across the first 12 months
• Daily meal allowance of €7. 23
• Travel allowance of €20 per month
• 6-month contract with possibility of extension
  
  

• Assist users with general inquiries, and technical support via phone, email, chat, and social channels
• Support users of this social giant to promote their products and services better through reviewing content and optimising performance metrics
• Adapt brand voice and tone for interactions on private and public channels
• Respond to customer escalations and document relevant case information
  
  

• Speak C1+ level English
• Hold an EU passport or have the right to live and work in Portugal