English Sales Advisor for Financial Software Company - Porto, Portugal

English Sales Advisor for Financial Software Company - Porto, Portugal
Lisboa
Porto Salvo, Lisboa, Portugal

Come and work with us.

Are you a customer service representative looking to expand your skills and maximize your potential earnings?

Are you English native or fluent with strong sales skills?

Are you looking for a role that rewards you the more you put in?

So we have the perfect opportunity for you!

Your future project: join our English Sales Customer Support team.

Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.

As a sales advisor in this project, your daily responsibilities will include:

- Contact clients that are using the 3 month trial period Quick
Books version through phone, ensuring the best quality service

- Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale

- Solve with precision and efficiency emerging issues that customers may face

- Perform corrections and optimize the customers technical knowledge

- Meet and exceed our service quality goals, compliance regulations and productivity targets

- Create amazing experience that people value and we are proud of

- Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

- Previous experience in cross sales (mandatory)

- Native or proficient level of English (C2)

- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

- Analytical and problem solving skills with strong attention to detail

- Persuasive Skills

- Self-Motivating Skills

- Negotiation Skills

- Desire to learn and advance, be a curious investigator and problem solver

- Must hold EU citizenship or valid work permit for Portugal

- Be a local candidate (Work on site in Porto)

Benefits.

- Competitive wages

- Compelling Rewards Program (Our customer service agents regularly see commission payments of 250€ per month, but have already reached 3000€ in commission payments)

- Paid professional training

- Employee discounts

- Private healthcare & dental insurance (after six months of employment)

- Growth opportunities through various development programs

- Fun and engaging
- wide initiatives, including our Ever
Better wellness program

- Job stability

- Life-long skills and experience

- Excellent work culture

Go further with Foundever®

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!