English-Speaking Customer Support Experts Lisboa

About the job English-Speaking Customer Support Experts

Cross Border Talents Is Hiring!

English-Speaking Customer Support Experts On-site in Lisbon, Portugal

Are you ready to take the next step in your international career while living in one of Europe's sunniest and most vibrant cities?

Join a global support team representing one of the worlds top social media platforms, helping small and
- sized businesses (SMBs) grow through outstanding customer service.

Position Overview

Job Title: English-Speaking Customer Support Expert

Location: Lisbon, Portugal (On-site)

Employment Type: Full-time

Industry: Social Media / Digital Support / Customer Service

What Were Looking For:

Fluent in English (C1 level) written and spoken

Strong communication and empathy skills

Ability to assist via chat, email, and phone

Fast learner with a growth mindset

Available to work on rotating shifts (Monday Sunday)

Must hold EU citizenship or a valid Portuguese residence permit

Your Responsibilities:

Support SMBs with their presence on the platform

Provide solution-focused support using Metas advertising tools

Ensure a high level of customer satisfaction across all interactions

What We Offer:

Paid training no prior experience required