English-Speaking Customer Support - with at least 12 months experience working in Banking i Lisboa

English-Speaking Customer Support - with at least 12 months experience working in Banking i
Lisboa
Lisboa, Lisboa, Portugal

English-Speaking Customer Support -  with at least 12 months experience working in Banking in Ireland

Lisbon, Portugal

Compensation: €1, 819/month + free accommodation

OR €1, 843/month without housing

Who We’re Looking For

Irish citizens with C1/C2 level English + at least 12 months of Customer Service or Banking/Financial Semonzorvices/Insurance experience in Ireland (Mandatory)

Non-Irish citizens with C1/C2 level English + at least 12 months of Customer Service or Banking/Financial Services/Insurance experience in Ireland (Mandatory)

An Irish accent is welcome.

Key Skills & Attributes

Proven ability to deliver outstanding
-
- end customer experiences with clear, empathetic communication.

Strong
- making on complex cases, showing resilience, independence, and fairness.

Acts as a subject matter expert — supports peers, shares knowledge, and embraces learning opportunities.

Adaptable and positive, able to switch between tasks and systems with ease.

Works well across teams, demonstrating emotional intelligence and a
- driven,
- aware mindset.

Comfortable with Slack and G Suite, quick to pick up new tools and processes.