English-speaking Technical Support Agent in Lisbon, Portugal(Marketing)

English-speaking Technical Support Agent in Lisbon, Portugal(Marketing)
Lisboa
Lisboa, Lisboa, Portugal

English-speaking Technical Support Agent in Lisbon, Portugal(Marketing)

Are you
- savvy and fluent in English with a passion for
- solving? Step into the world of tech support for the world’s most renowned search engine in vibrant Lisbon, Portugal!

Join a dynamic team, gain international experience, and develop your technical skills while enjoying full relocation support and a multicultural workplace in the heart of Europe.

About the company
Our partner is a multinational outsourcing company that makes business easier for the world's most renowned brands by managing their customer support with utmost professionalism and customer orientation. Join a family of over 62, 000 highly motivated colleagues across 170 locations and 49 countries. Seize the opportunity to become part of a multicultural team, a
- paced environment, and a diverse pool of dedicated projects with some of the best B2C and B2B brands worldwide!

What will you do?

Provide English-language technical support via phone, chat, and email

Resolve customer issues and document all case information

Ensure customer satisfaction across all support channels

Assist with
- sales, inquiries, and technical troubleshooting

Handle customer escalations and follow documentation processes

Collaborate with technicians and update ticketing systems in English

Represent the company with a positive and professional approach

Candidate profile

• Experience in Digital Marketing

Customer support or Technical support experience is an advantage, but not required

• Marketing related degree required

Excellent communication skills to simplify complex topics

• Patient, proactive, and
  - oriented

Highly confidential with sensitive information

EU passport or valid residence permit

Employer offers

• Option forlong-term accommodationin Lisbon or Porto

Work from Lisbon, Porto or Homeoffice in Portugal

Private health insurance with dental plan (after 6 months)

Career growth and international opportunities

Multicultural work environment with colleagues from 15+ countries

Modern Lisbon offices with employee discounts, events, and mobility options

Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5, 400 candidates secure their dream jobs.