English Technical Support in Lisbon

English Technical Support in Lisbon
Lisboa
Lisboa, Lisboa, Portugal

?  Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you’re solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀? ?

? Join Our Global Tech Support Team! ? ?

Are you passionate about tech and love helping people? Come be part of a fun,
- paced team where your support makes a difference for users around the world! ? ✨

? Your Tasks

• ? Respond to customer questions via chat and email – quickly and accurately.
• ? Follow clear steps (SOPs) to fix problems, or pass them on when they’re tricky.
• ⏱ Meet support goals like response time and quality standards.
• ? Join regular training and coaching sessions to grow your skills and shine even brighter!

✅ What We’re Looking For

• ? Proficiency in English
• ? Great written communication – you explain things clearly and kindly.
• ? Experience handling customer chats or support tickets.
• ? Familiar with paid ads, digital marketing, and key performance metrics.
• ? Knowledge of HTML or Python is a big plus!
• ? Have you worked in tech support for an ad tech company or know your way around Google Analytics? Even better!
• ? Awesome
  - solving skills – you enjoy digging into issues and finding smart solutions.
• ? Flexible and ready to adapt in a
  - changing environment.

What We Offer

• ? New and modern office.
• ? Full training to help you succeed.
• ? Relocation support (if applicable).
• ? We promote
  - company mobility to work at any of our sites around the world.
• ? Private health insurance, free after six months
• ? Competitive wages (14 monthly payments per year)
• ? Be part of a project with real impact

Location

Lisbon, Portugal