English Technical Support in Lisbon Lisboa

English Technical Support in Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Join to apply for the English Technical Support in Lisbon role at BOROLEO.

Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you’re solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines!

Join Our Global Tech Support Team!

Are you passionate about tech and love helping people? Come be part of a fun,
- paced team where your support makes a difference for users around the world!

Your Tasks

• Respond to customer questions via chat and email – quickly and accurately.
• Follow clear steps (SOPs) to fix problems, or pass them on when they’re tricky.
• Meet support goals like response time and quality standards.
• Join regular training and coaching sessions to grow your skills and shine even brighter!

What We’re Looking For

• Proficiency in English
• Great written communication – you explain things clearly and kindly.
• Experience handling customer chats or support tickets.
• Familiar with paid ads, digital marketing, and key performance metrics.
• Knowledge of HTML or Python is a big plus!
• Have you worked in tech support for an ad tech company or know your way around Google Analytics? Even better!
• Awesome
  - solving skills – you enjoy digging into issues and finding smart solutions.
• Flexible and ready to adapt in a
  - changing environment.

What We Offer

• New and modern office.
• Full training to help you succeed.
• Relocation support (if applicable).
• We promote
  - company mobility to work at any of our sites around the world.
• Private health insurance, free after six months.
• Competitive wages (14 monthly payments per year).
• Be part of a project with real impact.

Location

Lisbon, Portugal

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Education and Training

Industries

• Legal Services