Enterprise Account Manager Lisboa

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At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What You’ll Do

• Focus on new business and developing existing customer accounts for higher penetration through customer account management.
• Perform business dealings, negotiate and sign contracts, and identify opportunities and strategies to win business from the customers.
• Report to the Sales Manager.
• Execute the timely delivery of sales activities, in line with sales targets, around customer acquisitions, customer retentions, and customer care within the assigned sales segment.
• Ensure that the sales solutions for customer needs and requirements are aligned to Vodafone's sales strategy.
• Plan and develop a customer‑specific strategy and business plan in line with Vodafone’s product and service portfolio.
• Guide the team in understanding the customer industry.
• Build and maintain strong relations and work closely with internal stakeholders to deliver activities in response to internal/external business issues that impact revenue, cost or margin.
• Demonstrate strong communication skills and effectively interact with wider stakeholder groups.
• Work effectively with colleagues to influence customer decisions through specific sales skills, product and industry knowledge.
• Use best‑practice knowledge to provide thought leadership for delivery of negotiations and signing of contracts.
• Cooperate with internal teams (e. g. , Technology, Marketing, Commercial Management) to prepare individual business customer solutions based on customer requirements.
• Provide informal guidance to junior staff, when appropriate.

Who You Are

• Bachelor’s degree.
• Experience in the telco sector.
• High customer orientation.
• Planning and organizing skills.
• Team and collaborative working.
• Effective relationships and networking.
• Effective communication and negotiation skills.
• Results‑focused mindset.
• Thinking and acting strategically.
• Long‑term learning awareness.
• Experience in selling technical solutions and solid knowledge of the IT sector.
• Driver’s license.
• Proficiency in English and Portuguese.

What’s In It For You

• Hybrid Work Model – flexible hybrid work with 8‑10 in‑office days per month, managed by team leaders.
• Vodafone Products and Services – employees receive a mobile phone, free communication plan, data card, and various discounts on services and products.
• Recognition – programs for innovative, creative, high‑potential employees and exemplary behaviors.
• Health and Well‑being – well‑being program offering nutrition and psychological consultations, webinars, workshops, and discounts on services and products.
• Learning – access to Communities of Practice and a customizable digital training platform with high‑quality content from Harvard Business Publishing and Skillsoft.
• Local and International Mobility – internal recruitment with local and international rotation opportunities across departments and roles.

If you’re excited about this role but your experience doesn’t align perfectly with every part of the job description, we encourage you to still apply. You may be the right candidate for this role or another opportunity.

Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. We are committed to increasing diversity, ensuring equal representation, and making Vodafone a place where everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please refer to our accessibility guide.