Estagio Profissional Bankinter
Lisboa
Lisboa, Lisboa, Portugal

Role context:

  • Ensure proper
    - up of production requests and service availability.
  • Manage activities related to application support, liaising with infrastructure teams (Servers, Storage, Network, Middleware, Monitoring tools, Automation, etc. ).
  • Collaborate closely with operational and technical teams.

Main tasks:

  • Resolving incidents;



  • Answering user requests;



  • Monitoring production environments;



  • Developing agood understanding of existing applications (functional and technical);



  • Promoting a continuous improvement mindset – automation and process optimization.

Language skills:

  • English – Good written and spoken English (candidate must be able to conduct the interview in English).

Soft skills:

  • Strong communication skills;



  • Abilityto work in a
    - paced, global environment;



  • Abilityto efficiently manage different priorities;



  • Interest in learning functional, technical areas, and production models;



  • Creative andproactive mindset, capable of suggesting process improvements;



  • Dynamic, adaptable, and resilient;



  • Strong team player, flexible and collaborative;



  • Prepared to understand business requirements and technical environments.

Hard skills:

  • Reporting and presentation skills;



  • Agile framework mindset.

Technical skills:

  • Recent graduates (up to 3 years of experience);



  • Linux/Unix –Expert;



  • SQL – Expert;

  • ITIL – Practice;



  • Observability/Monitoring tools – Practice;



  • Ansible– Practice.

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