Experienced Staff/Senior

Experienced Staff/Senior
Lisboa
Lisboa, Lisboa, Portugal

A2IT Tecnologia

is a Portuguese IT services company, founded in 2006. With offices in

Portugal, Brazil, and the UAE

, we provide 24/7 support and tech solutions for national and international clients. We are

ISO 9001 and GNS certified

, and partner with major technology providers.

We are hiring: Senior Service
Now Consultant

Lisbon or Porto (hybrid – minimum 2x/week onsite) | English required

We are looking for a

Senior Service
Now Consultant

to join our team and contribute to exciting digital transformation projects. This is a great opportunity to be part of a dynamic environment, working on
- scale solutions in Service
Now across different modules (ITSM, ITOM, GRC, etc. ).

Key Responsibilities:

• Define and implement technical and business requirements for the Service
  Now platform (ITSM, ITOM, GRC, etc);
  
  
  
  
• Act as asenior developer across all aspects of Service
  Now project and solution delivery;
  
  
  
  
• Oversee application and workflow configuration;
  
  
  
  
• Develop
  - specific reporting processes and integration components;
  
  
  
  
• Provide trusted advice on how digital transformation and technology enablement can improve performance;
  
  
  
  
• Collaborate closely with Service
  Now technical teams;
  
  
  
  
• Contribute to business development with clients;
  
  
  
  
• Support the management team.

What we're looking for:

• Academic background in Information Systems Management, Computer Science, Engineering, or related fields;
  
  
  
  
• Minimum of 3 years of Service
  Now technical experience;
  
  
  
  
• Proven expertise in Service
  Now products such as ITSM, ITAM, ITOM, SPM, Integration Hub, App Engine, or GRC;
  
  
  
  
• Strong projectmanagement skills: autonomy, proactivity, ability to conduct analysis
  -
  - end and deliver results within demanding timelines;
  
  
  
  
• Fluency in Portuguese and English.

Nice to have:

• Service
  Now certifications.

Apply now or send your CV to