Expert Product Designer (Member App Core) Porto

Overview

Sword Health is on a mission to free two billion people from pain. With 67% of members achieving a
- free life and a 70% reduction in surgery intent, Sword uses AI Care to change lives for 25, 000+ enterprise clients across three continents. We have raised more than $400 million from top venture firms and hold a majority of industry patents. Sword was recognized as a Forbes Best Startup Employer in 2025, highlighting our focus on being a destination for the best and brightest talent. We are in a phase of hyper growth and expansion with a recent valuation of $4 billion, and we are looking for individuals with passion, commitment, and energy to help us scale our global impact.

Joining Sword means committing to a set of core values, including to “do it for the patients” every day, and to always “deliver more than expected” for our members and clients. This is an opportunity to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) colleagues across three continents. Your charge is to help us build a
- free world, powered by AI and enhanced by people — accessible to all.

We’re looking for an experienced Product Designer to lead the core experience of the Sword Member App. As the central hub for member engagement and retention, the Member App brings together our key solutions while hosting shared features such as chat, profile, and more. This role is critical in shaping a cohesive,
- first platform that supports millions of members in their health journey.

What you'll be doing

• 1. Lead
  - centric research & strategy:
• Advocate for member needs at every stage of product development
• Conduct research and analyze competitors to uncover insights and opportunities
• Translate insights into product strategy and actionable design directions
• 2. Design & prototype solutions:
• Turn requirements into intuitive, visually engaging, and emotionally resonant experiences
• Work in fast, iterative cycles to improve usability and drive retention
• Validate and refine designs through user testing, data, and feedback loops
• 3. Drive
  - functional collaboration:
• Partner closely with engineering, product, and clinical teams
• Present design rationales and research findings with clarity and influence
• Ensure seamless
  -
  - development handoff and uphold quality in execution

What you’ll need to succeed

• A passion for creating products that improve people’s health and lives
• A strong portfolio demonstrating an
  -
  - end
  - centered design process, with strong brand application on product and
  - interaction sensitivity
• 5+ years of product design experience, ideally in healthcare, tech, or other complex domains
• Mastery of Figma and proficiency in prototyping
• Hands-on experience with user research and usability testing
• Comfort working with
  - driven insights to inform design decisions
• Deep understanding of design systems and atomic design principles
• Excellent communication skills and proven ability to collaborate
  - functionally
• Ability to design and facilitate workshops that align teams and spark collaboration

To ensure you feel good solving a big Human problem, we offer

• A stimulating,
  - paced environment with lots of room for creativity
• A bright future at a promising
  - tech startup company
• Career development and growth, with a competitive salary
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
• A flexible environment where you can control your hours (remotely) with unlimited vacation
• Access to our health and
  - being program (digital therapist sessions)
• Remote or Hybrid work policy

€71, 743 - €75, 165 a year

This range includes base, variable and equity.

These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact. Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.

Portugal - Sword Benefits & Perks

• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class

Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.