Export Coordinator Porto

Export Coordinator
Porto
Porto, Porto District, Portugal

We are looking for an Export Assistant Coordinator to temporarily join our Export - CSV Department, providing support during a maternity leave period. We are seeking a motivated, responsible and proactive individual eager to learn and contribute to our international operations, ensuring excellent service to our global customers.

Main Responsibilities

• Act as the first point of contact for handling and resolving customer queries;
  
  
• Accurately process and coordinate customer requests , ensuring timely responses;
  
  
• Communicate effectively and professionally with customers, providing proactive advice and support;
  
  
• Collaborate closely with colleagues across departments and functional areas to ensure smooth communication and teamwork;
  
  
• Understand and follow agreed procedures and standards within the department;
  
  
• Ensure that quality standards and KPIs are met, maintaining and enhancing customer satisfaction.

Candidate Profile

• University degree (preferably in International Trade, Management, Logistics or related fields);
  
  
• Good command of English (spoken and written) – other languages will be a plus;
  
  
• Strong communication and interpersonal skills ;
  
  
• Excellent attention to detail and sense of responsibility;
  
  
• Organised,
  - oriented , and able to work under pressure;
  
  
• Comfortable with learning new IT systems;
  
  
• Proactive,
  - focused , and eager to develop in an international environment.

We Offer

• Temporary contract (maternity cover);
  
  
• Opportunity to gain hands-on experience in a dynamic, international setting;
  
  
• Integration in a collaborative and
  - driven team ;
  
  
• A supportive environment that encourages personal and professional growth .

Location: Porto – Avenida da Boavista

Start date: Immediate