Export Sales Operations Associate Eng/Spanish Lisboa

Export Sales Operations Associate Eng/Spanish
Lisboa
Lisboa, Lisboa, Portugal

International Sales Operations Associate – Export (Permanent, Full Time) English + Spanish

Location: Global Business Technology Hub – Lisbon, Portugal

Enovis™ is a medical technology company focused on developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows.

Powered by a culture of continuous improvement, extraordinary talent, and innovation, we ‘create better together’ by partnering with healthcare professionals. Our extensive range of products, services, and integrated technologies fuel active lifestyles.

#Creating
Better
Together

www.enovis.com

Are you passionate about patient care and helping people live active lives? Are you curious about what it means to create the next generation of medical technology and be part of a growing global company committed to Creating Better Together™? As a key member of the Customer Service Team, you will play an integral part in supporting the various business units of our European direct markets.

Position Summary

You’ll play a key role in supporting commercial success for international order management and logistics operations. You’ll coordinate shipments, resolve customer and sales inquiries, and ensure smooth communication between internal teams and external partners. You will be a key point of contact for both internal and external customers to fulfill orders and successfully manage all activities related to order management. You must also be able to work independently to effectively manage time sensitive priorities. You’ll
- task using several systems and the telephone line simultaneously daily.

Essential Functions

Manage and respond to
- related inquiries from customers and sales teams

Coordinate with Distribution Centers and freight forwarders for timely shipments

Resolve complex order and delivery issues in collaboration with internal teams

Monitor shipments, backlogs, and update stakeholders on delivery status

Support inventory allocation and backorder prioritization with
- functional teams

Generate reports to provide insights on open orders and revenue

Process custom, warranty, return, and correction orders as needed

Maintain shipment logs and escalate carrier issues when necessary

Represent the company professionally and support continuous improvement initiatives

What We Need

Education, Experience and Eligibility:

Minimum 2+ years of experience in a customer service role

Proven track record driving process improvement initiatives

Must be legally eligible to work in EU and able to travel internationally

Fully
- lingual English and Spanish native or fluency (C2 min)

Must be available for flexible hourly shifts to support teams across POR / US time zones (12-20)

General Skills and Competencies:

Excellent verbal and written communication skills.

Strong communication and interpersonal skills with aptitude in building relationships with professionals of all levels.

Experience working with ERP systems: Oracle, Salesforce and Agile preferable.

Punctual, regular, and consistent attendance is required.

Strong command of Microsoft Office Suite incl Outlook, Excel, Share
Point, and Teams.

Bilingual proficiency in English and Spanish (C2+), additional European languages, beneficial.

Accurate and timely execution with a
- based approach.

Multi-task, embrace change and innovate in a
- paced environment.

Analyze data to identify trends and root cause issues.

Adapt in a dynamic work environment and make independent decisions.

Versatility, attention to detail, organisational skills, and
- work spirit.

Represent the company professionally, ethically, and morally demonstrating cultural awareness, always.

Work closely with regional and global teams to optimise processes and improve systems

What We Offer

You’ll be part of a global team of more than 7, 000 dedicated employees who are empowered to create better together every day on a worldwide scale.

You’ll make an impact in the lives of Healthcare Providers (HCPs), their patients, and the communities where we work.

You’ll enjoy a comprehensive and competitive benefits package.

Access professional development opportunities and career growth within a global corporate structure.

Enjoy stability and resources provided by a
- established, fast growing multinational company.

Work in a desirable,
- established neighbourhood with modern office facilities, nearby amenities, and excellent access to public transport.

You’ll work hard and have fun doing it!

You will be recognized for your engagement.

Hybrid office/ remote home office regime.

If you are a motivated professional with experience in medical tech, sales / data operations, or customer services, we encourage you to apply and become part of our fast growing, dynamic team!