Fashion Customer Advisor for a Clothing Company - German Speaker in Lisbon or Porto Lisboa

Fashion Customer Advisor for a Clothing Company - German Speaker in Lisbon or Porto
Lisboa
Lisboa, Lisboa, Portugal

Are you passionate about fashion and eager to share your knowledge with others? Would you like to work with globally recognized brands such as Calvin Klein, Tommy Hilfiger and Abercrombie & Fitch? Relocate to Lisbon or Porto and become part of a multicultural team in one of the most vibrant environments in Europe.

Your responsibilities Guide customers as a fashion mentor during their shopping experience

Provide accurate answers and solutions to customer questions via phone, email or social media

Handle inquiries related to products, orders, payment methods and shipping with professionalism and empathy

Transform online credit simulations into completed files

Support both prospects and clients through effective communication

Liaise with other departments and redirect cases to the appropriate teams when necessary

Your profile Native level of German and good level of English

Enthusiasm for fashion and current trends

Strong understanding of customer experience value

Excellent communication and listening skills

Proactive, energetic and innovative approach to work

Excitement about intercultural communication and expatriate lifestyle

Willingness to relocate to Portugal for an international career

Valid Portuguese work permit required

Working conditions Renewable contracts of six months or one year

Full-time schedule of 40 hours per week, Monday to Sunday, between 7 am and 9 pm

Compensation and benefits With accommodation: 950 to 1000 € gross per month in shared flat with bills included

Without accommodation: 1300 to 1400 € gross per month

Private health insurance from the first day of contract, in addition to standard coverage

Approximate tax rate between 20 and 25 percent

Relocation package for international candidates Reimbursement of initial flight expenses

Airport pickup upon arrival

Annual return flight to home country within the EU

Assistance with paperwork and administrative support

Additional perks Free Portuguese lessons, cooking classes, sports activities and social events

Career opportunities through development programs after six months with access to roles such as QA, Team Lead or Supervisor

Multicultural workplace with colleagues from more than 80 nationalities

Your future company You will join a leading multinational organization recognized as one of the best providers of sales and customer service solutions worldwide. With a strong focus on career growth, language skills and social integration, the company offers you the chance to build a fulfilling international career in Lisbon or Porto.

Life in Lisbon Colorful cityscapes and rich cultural history

Affordable cost of living compared to other European capitals

Renowned Portuguese cuisine and café culture

Friendly, welcoming people and a lively atmosphere

Warm climate with Atlantic beaches nearby

Thriving international community with many English speakers