F&B Supervisor (Breakfast & À la Carte Service) Porto

F&B Supervisor (Breakfast & À la Carte Service)
Porto
Porto, Porto District, Portugal

Overview

Sr Talent Acquisition Specialist @ Olala!

Olala! is an international hospitality and real estate group, developing, owning, and operating hotels, vacation rentals, and food & beverage concepts worldwide. Since 1996, we have built a presence in 17 cities worldwide, combining global expertise with local insight. Our mission is to deliver smart,
- driven, and
- forward accommodations that meet the needs of today’s traveler while upholding the highest standards of service.

The
- loving community you will join: The F&B team of which you will be a part ensures excellent service during breakfast and à la carte meal periods in the main restaurant, delivering a personalized and
- quality guest experience.

This position is based at our hotel in São Félix, located in the Laundos area, just half an hour from Porto.

Responsibilities

• Supervise and ensure excellent service during breakfast and à la carte meal periods in the main restaurant, delivering a personalized and
  - quality guest experience.
• Manage and coordinate all food and beverage outlets (restaurant, bar, room service, minibars, events), optimizing resources and ensuring high operational standards.
• Handle ordering and inventory of beverages, breakfast supplies, and key products, ensuring daily availability and preventing stockouts.
• Work closely with the Chef and kitchen team to coordinate breakfast and à la carte menus, adapting to dietary requirements and special guest requests.
• Ensure flawless setups for breakfast service, including buffets (if applicable), coffee stations, and
  - service areas.
• Plan and supervise the setup of events and banquets, ensuring every detail meets hotel standards in both quality and presentation.
• Lead and motivate the F&B team across all shifts, with a special focus on morning operations, ensuring smooth communication between kitchen, service, and front desk.
• Oversee compliance with hygiene, food safety, and cleanliness standards across all F&B areas.
• Proactively handle and resolve guest complaints or service issues, always striving for excellence and continuous improvement.
• Train and coach staff on service protocols, customer care, and product knowledge (including menus and allergens).
• Analyze and propose improvements in F&B operations, staying updated on industry trends and guest expectations.

Qualifications

• Minimum 1 year of experience in a supervisory role in a 4-star hotel restaurant, with a strong focus on à la carte service.
• Knowledge of inventory management, cost control, and coordination of services for events or group bookings.
• Strong guest service orientation and the ability to anticipate guest needs, especially during
  - demand breakfast periods.
• Effective leadership, communication, and teamwork skills.
• Up-to-date knowledge of hygiene regulations and food handling procedures applicable to the hospitality industry.
• Flexible availability and ability to adapt to peak activity times across different outlets.

A must for this adventure

• Self-starter, creative, thinking outside the box and willing to support expansion in a
  - growing environment.
• Passionate, proactive, hands on, dynamic and energetic
• Flexible, resilient and adaptable to changes
• Confident working in
  - functional teams.
• Comfortable in a
  - up environment.

Diversity and Sustainability

At Olala!, we take pride in cultivating a vibrant and inclusive work environment that celebrates individuality and diversity. We believe these are invaluable assets that fuel innovation, foster creativity and drive our overall success. Additionally, we engage in
- efficient practices and community projects that promote cultural preservation among other actions.

Application and Next Steps

We look forward to receiving your application! For more information about Olala!, visit www.olalahomes and to keep up to date with Olala! news, follow us on Linked
In and Instagram.

Company details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industries: Hospitality, Restaurants, and Food and Beverage Services