Field After Sales Lisboa

Field After Sales
Lisboa
Lisboa, Lisboa, Portugal

Field After-Sales

Are you passionate about the automotive industry and thrive on solving complex technical challenges? We are a leading automotive importer seeking a highly skilled and qualified Technical Specialist to join our After-Sales Department. This role involves managing and supporting a network of dealerships and workshops across an assigned region, ensuring they meet brand standards, operational guidelines, and
- sales performance targets.

The selected candidate will serve as the key link between the importer and the dealer network, conducting regular visits to assess service quality, customer satisfaction, and technical performance, while providing
- site coaching and guidance as needed.

This is a fantastic opportunity for a motivated professional looking to develop their career in
- sales operations within the automotive industry, working closely with both technical and management teams across the dealer network.

Profile

• Open-minded
• Human
• Diligent and innovative
• Goal-oriented
• Team player
• Competent communication skills and creative thinking

Qualifications

• University degree, preferably in Mechanical Engineering
• Experience in
  - sales, service management, or dealership operations, preferably within the automotive sector

Your Skills

• Strong technical understanding of automotive repair processes, service quality, and customer care standards
• Excellent communication and
  - building skills, with the ability to engage with diverse teams
• Analytical mindset, capable of interpreting performance data and defining corrective actions
• Availability to travel regularly across the assigned region
• Fluent in Portuguese and English; Spanish is an advantage

Your Role

• Visit dealerships and authorized workshops regularly to monitor
  - sales performance
• Ensure adherence to brand standards, service protocols, and customer care processes
• Analyze
  - sales KPIs, propose improvement actions, and support dealers in achieving performance targets
• Identify training needs and ensure teams are skilled to meet technical and service requirements
• Provide
  -
  - ground technical and operational support to resolve escalated issues
• Assist in implementing brand campaigns, new processes, or tools across the network
• Report on dealer performance, operational risks, and key improvement actions to management
• Act as a trusted advisor to dealer
  - sales managers, fostering strong relationships

We Offer

• Salary and benefits commensurate with experience
• Challenging and critical projects
• Flexible environment and hybrid work options
• Free coffee at the office
• Health and life insurance
• Company canteen and meal allowance

Ready to Embrace the Challenge?

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Data Protection

By sending your CV, you consent to the processing of your personal data for professional communication, filing, and inclusion in our address book. Data will be retained as long as the business relationship exists and thereafter as legally required. Data will not be transferred to third parties except where legally obliged. You may exercise your rights regarding your data by contacting us.