Field Service Engineer

Join to apply for the Field Service Engineer role at ABB.

Esta Posição Reporta Para: Service Operations Manager.

Na ABB, nós ajudamos as indústrias a se superarem - mais enxutas e mais limpas. Aqui, o progresso é uma expectativa - para você, sua equipe e o mundo. Como líder do mercado global, nós lhe daremos o que você precisa para que isso aconteça. Nem sempre será fácil, crescer requer coragem. Mas na ABB, você nunca correrá sozinho. Run what runs the world.

Your Role and Responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first‑time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is 70% onsite / 30% hybrid.

This role is contributing to the Marine & Ports Service Organization in Portugal.

Key Accountability Areas

• Support the customer activities both onsite and remote
• Participate in commissioning and service activities in different projects
• Work with the customer (while on‑site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Perform field service tasks, identify technical issues, and perform analysis through remote or on‑site activity in service categories and products.
• Prepare material lists needed for service activity and ensure all materials, parts, and equipment are available and of appropriate quality for service activities.
• Troubleshoot equipment/process failures, request proactive corrective actions, and make recommendations to avoid such issues in the future.

Qualifications

• Enjoy working with customers and support them and your team to solve problems in daily activities.
• Have knowledge in frequency converters with at least three years of experience; DC Grids and rotating machines would be a plus.
• Possess enhanced knowledge of technical support, problem solving and customer focus.
• Degree in Electrical, Mechanical, Naval or similar engineering would be a plus.
• Willingness to travel around Portugal mainly, but also worldwide depending on the service requirement.
• Comfortable communicating in Portuguese and English; Spanish would be a plus.
• Hold a current valid car driving license and valid Portuguese work permit.

More About Us

At ABB Marine & Ports, we are committed to transforming our customers' vessels and terminal operations with innovative electric, automated, and digital technologies. As part of enabling a low‑carbon society, we strive to preserve resources and promote social progress. Our sustainable solutions have a far‑reaching impact, and by joining us you will actively play a part in contributing to a more sustainable future.

Call to Action

Meet the moment. This is where progress never stops, teams push boundaries, and we’re engineered to outrun the challenges ahead. Run What Runs the World.

Valorizamos pessoas de diferentes origens. Essa poderia ser sua história? Inscreva-se hoje mesmo ou acesse www.abb.com para ler mais sobre nós e conhecer o impacto de nossas soluções em todo o mundo.

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Information Technology
• Industries: Automation Machinery Manufacturing