Field Service Engineer Lisboa

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Overview

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military,
- threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage
- ,
- , and
- energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver
-
- class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

Responsibilities

• Install, commission, and provide ongoing service support for Rapiscan X-ray systems.
• Perform preventive and corrective maintenance
  - site, adhering to technical procedures and standards.
• Respond to all callouts and work within a shift pattern to ensure continuous customer support.
• Complete service documentation accurately and promptly, including service and
  - conformance reports.
• Maintain traceability of spare parts and contribute to accurate stock management.
• Act as the
  - site representative of Rapiscan, building strong,
  - based relationships with customers.
• Collaborate with IT Specialists and PLC Engineers to learn server setup and system integration.
• Ensure systems are consistently accurate, optimized, and compliant with operational standards.
• Participate in departmental projects and
  - hoc duties as required.

Requirements

Qualifications

• Strong communication skills with excellent written and verbal ability.
• Ability to support working shifts pattern.
• Excellent troubleshooting skills with a logical approach to
  - solving.
• Flexible and adaptable during times of change; able to respond to project adjustments efficiently.
• Self-motivated and able to work well under pressure.
• Ability to obtain airport security passes (some may require a Criminal Record check).

Knowledge & Training

• Engineering Electrical Diploma (or equivalent).
• Good English language skills: spoken, written, and communication.
• General knowledge of mechanical, electrical, hydraulic, and electronic systems is desirable.

Benefits

• Competitive salary
• Shift allowance and overtime pay
• Training and development opportunities
• Travel and accommodation support (if applicable)
• Company pension and healthcare options

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Security and Investigations

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