Field Services Engineer - North of Portugal Porto

Field Services Engineer - North of Portugal
Porto
Porto, Porto District, Portugal

Field Services Engineer - North of Portugal

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Field Services Engineer - North of Portugal

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As Field Service Engineer you will be a part of our technical service team in your assigned area in Portugal, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.

What you will do:

• Perform
  - installations, Installations and maintenance activity.
• Perform training, both internally and externally where needed.
• Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation.
• Actively promote and sell M-I service products to our customers, improving the
  - time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction.
• Work in partnership with the Sales teams to assist with sales revenue targets and revenue growth. Build strong relationship with the Sales department.
• Travel to customers site within your assigned area along with occasional travel nationally to attend training events and meetings.

What you need to have:

• At least 2-3 years’ experience as Field Service Engineer or as Technical Service Engineer.
• Ability to technically assess situations and issues, and proactively advise on solutions.
• Ability to follow procedures and plan time effectively.
• Ability to manage multiple tasks.
• High level of Portuguese + Intermediate level of Spanish and English.
• Certification relating to Mechanical, Electrical/Electronics, Networking, Vision cameras or software capabilities.
• Expert knowledge of technical products, ideally like Markem-Imaje’ s product range.

What we offer:

• Health & Life Insurance
• Company car
• Employee Assistance Program
• Fringe benefits (Christmas, birth/adoption)
• Recruitment Referral bonus
• Growth Opportunities within an international environment

You’ll only be the right candidate if you are aligned to our values and culture:

• Winning through customers.
• High ethical standards, openness and trust.
• Expectations for results.
• Respect and value people.

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Customer Service

• Industries

  Printing Services, Industrial Machinery Manufacturing, and Manufacturing

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