Field Services Engineer Lisboa

Field Services Engineer
Lisboa
Lisboa, Lisboa, Portugal

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Overview

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military,
- threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage
- ,
- , and
- energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver
-
- class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

Role Overview

Installation, Service, and support of Rapiscan X-RAY screening systems. This role will have primary responsibility for supporting all X-ray and Trace product lines of Rapiscan systems at the Airports. The role includes but is not limited to:

• Installation, commissioning and service support of Rapiscan’s X-ray systems.
• Carry out preventive and corrective maintenance
  - site.
• Ensure that the technical procedures are followed and PMs and CMs are carried out in accordance with technical recommendations.
• Attend all
  - outs.
• Work on shift patterns to support customer site.
• Ensure that all documentation and service orders are completed correctly and promptly.
• Submit service reports and
  - conformance reports as required without delay.
• Contribute to the traceability of spare parts and accurate stock counting.
• Establish a strong and trustful relationship as the site representative of Rapiscan, responding proactively.
• Learn from IT specialists the server setup and PLC engineers for integration and commissioning and become proficient.
• Guarantee systems are permanently accurate and optimized.
• Participate in other departmental
  - hoc duties, including special projects.

Qualifications

• Strong communication skills with excellent written and oral abilities.
• Ability to troubleshoot complex systems logically.
• Flexibility during times of change and prompt reaction to project adjustments.
• Self-motivated and able to work well under pressure.
• Ability to obtain airport security passes (some require a criminal record check).

Knowledge, Training, and Qualifications

• An engineering electrical diploma.
• Good English language skills: spoken, written, and communication.
• General knowledge of mechanical, electrical, hydraulic, electronics is desirable.