Finnish Customer Advisor for NIKON - Lisbon, Portugal Lisboa

Finnish Customer Advisor for NIKON - Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

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Finnish Customer Advisor for NIKON - Lisbon, Portugal

Finnish Customer Advisor for NIKON - Lisbon, Portugal

How about join a support team of one of the most respected photographic brands?
Are you Finnishnative or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you!

Your future project: join our Finnish Customer Support team.

Nikon is one of the world's leading suppliers of products and solutions based on advanced
- electronics and precision technologies, famous specially for its cameras and binoculars.

As a customer service specialist in this project, your daily responsibilities will include:

• Support customers by answering their questions regarding products and services via phone and email
• Offering solutions for customers demands by identifying and troubleshooting with the available resources
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of Finnish(C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal
• Relocation package
• Competitive wages
• Paid professional training
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging
  - wide initiatives, including our Ever
  Better wellness program
• Job stability
• Life-long skills and experience

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Watch this video to get a sneak peak of the job in action

Provider

Description

Enabled

SAP as service provider

"route" is used for session stickiness

"career
Site
Company
Id" is used to send the request to the correct data center

"JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor

Provider

Description

Enabled

Google Analytics 4

A web analytics service that tracks and reports website traffic.

An analytics tool that allows us to measure and optimize Facebook ads, build targeted audiences and remarket to our website users.

Google Ad
Sense

Tracks when someone clicks on our ad and identifies them when they visit our website and complete an action, such as a form submission or
- up.

Linked
In Insight

Provides demographic insights about our website users. Supports optimization of campaigns and retargeting of our website users.