Finnish Customer Advisor for NIKON - Lisbon, Portugal Lisboa

Finnish Customer Advisor for NIKON - Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

Finnish Customer Advisor for NIKON - Lisbon, Portugal

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Overview

Become part of a support team for one of the most respected photographic brands. Are you a Finnish native or fluent speaker with strong English communication skills? Looking to build your career in a multicultural environment in sunny and vibrant Lisbon? This is the perfect opportunity for you! Join our Finnish Customer Support team.

About Nikon

Nikon is a leading global provider of products and solutions based on advanced
- electronics and precision technologies, renowned for its cameras and binoculars.

Responsibilities

• Support customers by answering questions regarding products and services via phone and email.
• Provide solutions by identifying issues and troubleshooting with available resources.
• Build meaningful relationships by answering customer inquiries courteously, friendly, and professionally.
• Meet and exceed service quality goals, compliance regulations, and productivity targets.
• Create a valuable and proud customer experience.
• Follow management directions and provide feedback.

Requirements

• Native or proficient Finnish (C2 level).
• Advanced English (at least C1), both verbal and written.
• Excellent communication skills, including phone conversations, attentive listening, and writing.
• Strong analytical and
  - solving skills with attention to detail.
• Curiosity and desire to learn and grow.
• High-speed internet and suitable remote work conditions.
• EU citizenship or valid work permit for Portugal.
• Willingness to relocate to Lisbon or local residency.

Benefits

• Relocation package.
• Competitive wages.
• Paid professional training.
• Employee discounts.
• Private healthcare & dental insurance after six months.
• Growth opportunities through development programs.
• Engaging company initiatives, including wellness programs.
• Job stability and career growth.
• Excellent work culture.

Additional Information

Seniority level: Entry level.

Employment type: Full-time.

Job function: Customer Service.

Industry: Outsourcing and Offshoring Consulting.