Finnish Customer Advisor - Lisbon, Portugal Lisboa

Finnish Customer Advisor - Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

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Finnish Customer Advisor - Lisbon, Portugal, Lisbon

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Client:

Sitel

Location:

Lisbon, Portugal

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

10085959be12

Job Views:

5

Posted:

13. 07. 2025

Expiry Date:

27. 08. 2025

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Job Description:

Come and work with us.

Do you want to contribute to an outstanding customer representative service?
Are youFinnishnative or fluent with strongEnglishcommunication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you!

Your future project: join ourFinnish Customer Advisorteam.

As a customer advisor specialist, your daily responsibilities will include:

• Provide first contact resolutions to customer queries
• Offer specialized customer support through written and phone communication
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level ofFinnish(C2)
• Advanced level ofEnglish(at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal (work on site - Lisbon)
• Relocation package
• Competitive wages
• Paid professional training
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging
  - wide initiatives, including our Ever
  Better wellness program
• Job stability
• Life-long skills and experience

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.