Finnish-Speaking Quality Analyst

Finnish-Speaking Quality Analyst Lisbon, Portugal

Would you like to build a career abroad where your Finnish skills truly shine?

Were hiring Quality Analysts to join a global customer experience team in Lisbon.

Your day to day

• Monitor calls, emails, and chats for quality and accuracy.
• Coach and guide teams to improve performance.
• Identify training needs and share best practices.
• Prepare reports and dashboards on quality metrics.
• Collaborate with international partners to ensure
  - level service.

You are

• Fluent in Finnish + comfortable in English (B2+).
• Experienced in Quality Assurance or Customer Service (min. 12 years).
• A natural
  - solver with strong attention to detail.
• Great communicator who enjoys teamwork.
• Eager to live and work in Portugal.

We offer

• Relocation package (flight + accommodation support).
• Paid training & continuous learning.
• Meal allowance + transport or company shuttle.
• Health insurance.
• Career growth in an international environment.
• Positive, supportive workplace culture.

Apply today through Kats Recruitment and let your Finnish skills take you further!