Fixed Income & Forex Analyst

About The Job

Electronic Client Solutions (ECS) is a global team within the COO group, with teams based in London, Lisbon, New York and Singapore. ECS represents the backbone of BNP Paribas’s electronic trading offering. Its core function is to provide a single point of contact for client queries for all our electronic products and services. ECS supports clients, trading venues, and external counterparties, and is responsible for client enablement, client support and vendor relationships across all our
- commerce platforms.

Responsibilities

ECS supports BNP PARIBAS clients on single‑dealer and multi‑dealer platforms in conjunction with Sales and Trading. Its responsibilities fall into three main business/product lines organised respectively into three sub‑teams:

• FX Cash / Options / Algos / Commodities
• Fixed Income – Rates / Credit / Structured Products / Derivatives
• Structured Products / Derivatives

Your Main Activities Are

Transversal Role

• The role is transversal in nature. the initial focus will be on Fixed Income (FI) activities, the incumbent must be prepared to expand their support to include Foreign Exchange (FX) operations as business requirements evolve. This flexibility ensures the team can respond swiftly to changing market demands and maintain a high level of service across both product lines.

Client Enablement

• Responsible for managing and implementing all client/user enablement requests to BNP Paribas electronic trading platforms, including our single‑dealer platform (Cortex Suites, Smart Derivatives), multi‑dealer platforms such as Bloomberg, Tradeweb, FXall, 360t, and FIX API connections.
• Relationship with other departments – Sales, Trading and IT Support Teams – to manage the configuration of pricing and client margin across various platforms.

Business Support

• Resolve issues across all BNP Paribas electronic products and services, ensuring a quick and effective resolution.
• Ensure clients are connected, being priced and able to trade at all times.
• Monitor the status of all systems and electronic trade flows.
• Use data‑mining analysis tools to identify issues.
• Provide business support to Trading & Sales.
• Work closely with IT, Credit Risk, Legal, Compliance, etc.

Pricing Configuration

• Manage all pricing and tier changes for Sales and Trading in the respective gateways.
• Manage price controls and limits across all products, ensuring all changes are properly controlled and approved prior to implementation.

Business Optimisation

• Client Engagement Activities: monitor new client activity as well as dormant clients and users, follow up on credit and limit issues.
• Conduct client feedback surveys to ensure ECS is meeting customer expectations, improving service levels and product development as needed.
• Record all client engagement activities in our e‑commerce CRM tool to ensure accurate and meaningful MIS around client engagement.
• Constantly review manual processes and suggest new operating models to improve efficiency.

Profile and Skills to Success

• Academic background in Engineering, Mathematics, Finance, Economics or similar areas (preferential).
• Overall understanding and interest in the financial world.
• Fluency in English (mandatory).
• Excellent communication skills and client focus.
• Strong teamwork while being able to work autonomously.
• Strong analytical and problem‑solving skills.
• Ability to work under tight deadlines and organisational skills.
• Strong Excel knowledge.
• Python and other IT coding skills – intermediate.

Why Join BNP Paribas?

• Leading banking institution.
• Our presence in Portugal since 1985; more than 8, 700 employees across the Group's 10 business entities in the country and 11 excellence centres.
• International reach with three core operating divisions: Retail Banking, Investment & Protection Services, and Corporate & Institutional Banking.
• Diversity and inclusion commitment.
• Commitment toward work/life balance – care about employees' wellbeing and promote a culture of good integration between work and rest.
• Remote Working Conditions – Smart Working framework based on trust, autonomy and collaboration.

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We actively commit to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in while keeping with the image of our clients.

We care about our employees’ wellbeing and promote a culture of integration between work and rest. Employees have rich personal lives outside of work, and we support a balanced work/life approach.

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set‑up, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit https://bnpp. lk/why-BNP-Paribas-Portugal.

Only applications submitted in English will be considered. In case you are selected for this role, further documentation will be requested to support your hiring process.