Fleet Service Procurement & After Sales Specialist
4 weeks ago Be among the first 25 applicants
ABOUT US
Indie Campers is the leading campervan platform, dedicated to making road trips accessible and unforgettable for everyone. Our mission is driven by innovation, a strong product, and an unwavering commitment to our customers. By prioritizing a seamless booking experience and delivering
- quality road trips at competitive prices, Indie Campers has become the
- to choice.
ABOUT US
Indie Campers is the leading campervan platform, dedicated to making road trips accessible and unforgettable for everyone. Our mission is driven by innovation, a strong product, and an unwavering commitment to our customers. By prioritizing a seamless booking experience and delivering
- quality road trips at competitive prices, Indie Campers has become the
- to choice.
With over one million nights rented through our travel platform, we have welcomed more than 300, 000 travelers from 169 countries. We offer a diverse and continually expanding range of road trip options: from
- term RV rentals to
- term campervan subscriptions, and even the opportunity to purchase one of our vehicles.
Our goals are ambitious, and we set high standards in everything we do, embracing challenges that push us to innovate and excel. We are dedicated to growing our team with talented individuals who share our enthusiasm for creating exceptional travel experiences, a strong ownership sense and our commitment to operational excellence.
THE ROLE
As a Fleet Network Procurement & After Sales Specialist, you will play a key role in developing the servicing network that powers Indie Campers' operational excellence. You will be responsible for sourcing and procuring external repair and maintenance providers and manage respective After Sales services across Europe, North America, and Oceania — ensuring they meet our standards for cost, capacity, flexibility, and quality.
This is a new and
- impact role, suited for someone who thrives in ambiguous environments, has strong experience in automotive/servicing Procurement and After Sales, and knows how to manage
- functional, international stakeholders.
WHAT WILL YOU WORK ON?
- Build and maintain a global repair and servicing partner network that meets fleet needs across diverse geographies and vehicle types.
- Own the sourcing and procurement of external service providers and set up after sales services, ensuring they align with Indie Campers' technical requirements and SLAs.
- Negotiate
- effective contracts and manage supplier relationships, including performance tracking, escalation, and continuous improvement. - Collaborate with central teams (Strategy, Asset), Regional Ops Leads, and Corporate Finance to align procurement efforts with business goals.
- Ensure supplier networks are monitored and reported weekly using defined KPIs (cost, turnaround time, quality).
- Lead implementation and onboarding of new service partners, ensuring full integration into Indie Campers' systems and workflows.
- Experience in procurement within the automotive or servicing sector (e. g. , fleet maintenance, equipment suppliers, repair networks).
- Comfort working in ambiguous, greenfield environments, where data is limited and structure is evolving.
- Strong stakeholder management skills, including interaction with senior management and
- functional teams. - Fluent in English (spoken and written).
- Commercial acumen and ability to negotiate with international service providers.
- (Nice to have) Technical understanding of repair processes and product specs.
- (Nice to have) Familiarity with local specifications and compliance requirements across different markets.
Build a global servicing network from scratch, with a direct impact on cost, efficiency, and customer experience.
Work across multiple markets and leave your mark on one of Indie Campers' most strategic growth initiatives.
Be part of a newly created team with startup energy inside a growing, international company.
Help shape a scalable, flexible supplier network that could serve not only Indie Campers, but the broader mobility ecosystem.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
Travel Arrangements
Referrals increase your chances of interviewing at Indie Campers by 2x
Get notified about new Service Specialist jobs in Lisboa, Lisbon, Portugal.
KYC Client Service Manager - Lisbon, Portugal
Spanish Customer Advisor - Lisbon, Portugal
Digital Support/Global Administration Officer - Spanish Speaker
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: Indie Campers Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 9. 7. 2025
Vaga de emprego atual
Seja o primeiro a candidar-se à vaga de emprego oferecida!