Flemish remote Customer Service in Porto Porto

Overview

Flemish remote Customer Service in Porto – Join to apply for the Flemish remote Customer Service in Porto role at BOROLEO.

Ready to start a new adventure in sunny Porto? Join us in one of Europe’s most charming and vibrant cities. Porto offers a great mix of work and lifestyle, from colorful streets and river views to rich culture. Turn dream holidays into reality by helping customers book unforgettable cruises and providing
- notch support before and after their trips.

Your Tasks

• Answer incoming calls from customers and travel agents
• Sell cruise packages and suggest
  - ons (cross-sell & upsell)
• Support with bookings and
  - booking questions
• Give info about destinations, ships, documents, prices, and more
• Assist travel agents with managing bookings

What We’re Looking For

• Proficiency in Swedish and a good level of English both written and spoken
• Experience in sales – a must
• Background in tourism or travel agencies – big plus
• Customer service or call center experience – preferred
• Good digital skills and attention to detail
• Problem-solving mindset and ability to multitask
• Strong communication skills, written and spoken

What We Offer

• New and modern office
• Full training to help you succeed
• Relocation support (if applicable)
• We promote
  - company mobility to work at any of our sites around the world
• Private health insurance, free after six months
• Competitive wages (14 monthly payments per year)
• Be part of a project with real impact

Location

Porto remote, Portugal

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Legal Services

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