Forward Deployment Engineer

Forward Deployment Engineer
Lisboa
Lisboa, Lisboa, Portugal

About Noxus

Noxus is the AI Operating System for the Modern Enterprise, empowering organizations to rapidly build, deploy, and govern trusted AI solutions for
- stakes processes. Our platform enables teams to create AI
- workers that automate complex workflows while keeping humans central to
- making. With robust governance, observability, and scalability tailored for regulated sectors like healthcare, finance, and aviation, Noxus drives confident, effective AI adoption.

We are seeking a Deployment Engineer to join our
- line team. This is a unique opportunity to sit at the intersection of Infrastructure and Customer Success.

You will work directly with our Deployment Lead (Infrastructure) and our Account Management Lead (Customer Relations/Growth) to execute the technical delivery of our platform. Your primary focus will be implementation, taking client requirements and turning them into functioning AI tools using the Noxus platform and SDK.

You will act as a force multiplier for the team, handling the
-
- day technical configuration that allows our customers to scale their usage and realize value faster.

• Flow Implementation & Design: Serve as the primary builder of AI workflows. You will map customer needs to Noxus capabilities, designing and configuring complex flows, decision trees, and automation nodes within our platform.
• Technical Support & Enablement: Support the Deployment Lead by assisting with infrastructure configurations, SSO/SAML setups, and troubleshooting technical blockers during the onboarding phase.
• Account Growth & Optimization: Support the Account Manager by analyzing customer usage patterns and proactively building "Proof of Concept" flows that demonstrate new value to existing clients, directly driving increased platform usage.
• Custom Scripting & Node Design: Develop bespoke scripts/tooling and build custom integration nodes to bridge gaps.
• Feedback Loop: Act as the "first user" of new features, providing detailed feedback to Product and Engineering to improve the deployment experience and overall product.

• 1–5 years of experience in technical consulting, implementation engineering, or a similar
  - facing technical role.
• Platform Proficiency: You are comfortable learning complex software platforms and becoming a "power user" quickly. You enjoy the logic of building flows and configuring rules.
• Technical Baseline: Strong familiarity with scripting (Python), APIs (REST/JSON), and
  - based architectures. You don't need to be a core backend engineer, but you must be comfortable reading and writing code to glue systems together.
• Customer-Facing Skills: Ability to translate abstract customer needs into concrete technical tasks. You are comfortable communicating updates and technical concepts to
  - technical stakeholders.
• Problem-Solving Agility: You thrive in a
  - paced environment where the answer isn't always documented. You are resourceful and can find creative workarounds.

• Prior experience working with enterprise clients in regulated industries (Healthcare, Finance, Gov, Retail).
• Experience with workflow automation tools or
  - based flow builders.
• Familiarity with SAML, SSO, and enterprise identity management.
• Experience in a
  - stage or
  - growth startup environment.

At Noxus, we foster a culture of excellence, ambition, and continuous growth.

• Mentorship: You will work directly under experienced leads in both technical infrastructure and business strategy, providing a 360-degree view of how enterprise software companies scale.
• Impact: Your work directly correlates to customer happiness and revenue retention. You will see the flows you build being used by major enterprises.
• Professional Development: Continuous learning opportunities, including deep exposure to AI/ML workflows, system architecture, and enterprise solution design.
• Benefits: Customized equipment setups and a competitive salary.