Fraud Analyst

Join to apply for the Fraud Analyst role at Aptoide

We are the leading alternative distribution platform for Android and i
OS, empowering users, developers, OEMs, and telecoms in the mobile ecosystem for the last 15 years. We became the fastest‑growing original app store and distribution platform in the world, with over 50 million monthly active users, 1 million apps across our ecosystem, and 10 distribution partners. Aptoide’s mission is to bring back the freedom of choice within the apps world, shaping the future of the app economy by creating unmatched value for developers and users globally.

We are also aware that our success depends on our aptoiders’ achievements. That’s why we are proud to be a tech company that prioritises people. Our talents and skills are the algorithm for our whole success, and this is where you can come in!

Our Superpowers

• Innovation – we build our own way to the future.
• Integrity – we are transparent and trustworthy.
• Results‑driven – we are strong on delivering.
• Collaboration – the superpower is ‘We’, not ‘I’.

Who you are

Our dedicated Fraud Team monitors and combats fraud across all Aptoide payment platforms. Our mission is to create a healthier payment environment within the mobile ecosystem by identifying fraudulent patterns, developing risk‑assessment models, and resolving illicit transactions. If you have an analytical mindset, a passion for combating fraud, and a desire to gain experience in the mobile platform and marketplaces industry, we invite you to join our team!

What you’ll do

• Monitoring payment patterns: vigilantly watch for and identify fraudulent attempts.
• Dispute resolution: swiftly resolve illicit transactions.
• Daily case monitoring: stay on top of new cases as they arise.
• Transaction reversal: reverse transactions associated with chargebacks and notify developers about fraud.
• Monthly reporting: compile and present monthly reports on disputes and chargeback trends to the executive team.
• Customer support: assist customers with payment issues related to fraud.
• Document template enhancement: continuously improve templates for defense documents.

What we’re looking for

• Part of an information‑management degree or pursuing a master’s degree in a similar area is a plus.
• Proficient at analysing and interpreting user data.
• Able to manage multiple tasks and priorities efficiently.
• Demonstrated skill in meeting deadlines consistently.
• Willingness and ability to work closely with other teams.
• Strong verbal and written communication skills.
• Capable of working independently, flexibly, and proactively within a small team.
• Maintaining a high standard of written English and meticulous attention to detail.

What you will get

• Opportunity to join a forward‑thinking company impacting millions globally.
• Collaborate with an international, diverse, and highly skilled team.
• Hybrid working environment: 4 h per day, 4 days remote per week and 1 day at the office.
• Empowering and trustful environment with flexible working time.
• Focus on your career growth with learning and development opportunities.
• Supportive and inclusive culture with regular engagement and team‑building activities.
• Competitive compensation package.
• Cozy office space with free snacks and breakfast available everyday.
• Incredible annual retreat.

Recruitment steps

We want our recruitment process to be as agile and fast as possible. Therefore we always try to take less than a week between all four stages below (less than 1 month).

• Application (20 min) – share your CV, cover letter (optional) and answer cultural questions via video.
• Phone call (10 min) – a short call with the People Team inviting you to a technical interview.
• Technical interview (1 h) – interview with our hiring managers.
• We conduct all recruitment in English; therefore you must apply and communicate in English throughout.

Seniority level

• Associate

Employment type

• Part‑time

Job function

• Information Technology and Finance

Industries

• Software Development

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