Fraud Prevention Agent - German Speaker - Lisbon - €950 - €1.000 A Month Lisboa

Fraud Prevention Agent - German Speaker - Lisbon - €950 - €1.000 A Month
Lisboa
Lisboa, Lisboa, Portugal

Discover the perfect balance between working and enjoying the sun as a Fraud Prevention Agent for a technology company. Are you fluent in Dutch and do you dream of remote work in an international work environment in a breathtaking holiday destination such as Portugal? Then this opportunity is for you!

Your responsibilities and impact as Fraud Prevention Agent will be:

• Backoffice is the core of the role.

• Handling Inbound Calls from customers replying

  to a callback request that we have sent to them

  is mandatory.

• Working in a
  - office environment with customer

  satisfaction in mind

• Specialists perform Outbound Calls whenever

  applicable to clarify further information with

  customers.

Skills, qualifications and interests you need to succeed in this role:

• Native Dutch speaker with a good level of English

• Very good accuracy and attention to detail, understanding

  that small details can make the biggest difference.

• Proven ability to work and make decisions with minimal supervision.

• Excellent written and verbal communication skills

• As this job is directly related to order volume, flexibility is

  required and will occasionally involve overtime work.

What’s in it for you?

• Type of contract: a
  - term fixed term contract, renewable every year

• Working hours: full time (40h/week)

• Monday to Sunday, availability to work between 7am - 00:00, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule

Salary conditions (*) – 2 options:

• Including free accommodation (shared flat, all bills included): 1040€ gross/month

• Excluding accommodation: 1298€ gross/month

For international candidates:

• Reimbursement of your initial flight expenses after 3 months

• Help in paperwork, opening