Freelance Onsite PC Technician first and second level support (m/w/d)

Freelance Onsite PC Technician first and second level support (m/w/d)
Porto
Porto, Porto District, Portugal

2 days ago Be among the first 25 applicants

Company Description

Our mission at

Company Description

Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness.

We provide a
- made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a wide range of expertise: consulting, desktop engineering, user support, knowledge management, business support, cybersecurity, cloud and infrastructure management, smart office, IT logistics

Everience operates in the Benelux and internationally and has 16 sites in Europe.

The quality of our services and the excellence of the technical expertise of our employees is our priority Everience is recruiting. . .

What if you were looking for a stimulating job in a caring and innovative company?

Contact us at recruitment. be@everience.com

Job Description

Key Responsibilities:

Support Windows devices, Microsoft 365, and general office IT
Manage incidents via Jira
Provide
- person user support
Escalate complex issues as needed
Maintain clear documentation
Collaborate with internal IT Primary technician

Qualifications

Skills:

Device & Endpoint Management : Intune, SCCM, Company Portal, Bitlocker
Operating Systems : Windows 10/Windows 11, Linux, IOS/Android
Identity & Access Management : Active Directory, VPN, PMAD
Productivity & Collaboration Tools : O365, Share
Point, Meeting Rooms, Team
Viewer
Hardware & Device Handling : Hardware Installation/Preparation, Printer, Stock Inventory
Networking & Infrastructure : Router, Switch & Network Environment, Network, Cable Management, Brassage Réseau

Requirements:

minimum 3 years of L1/L2 IT support experience
Experience with Jira
Strong knowledge of Windows OS, Microsoft 365, basic networking
Fluent in English, Portuguese is a very appreciated plus
Strong communication, teamwork, and customer service skills

Additional Information

Workload: 5 days per week / 8 hours per day on client site support

All our positions are open to people with disabilities

Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Full-time

Job function

Job function
Information Technology
Industries
IT Services and IT Consulting

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