French Collection Agent - Lisboa Oeiras

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Overview

HR Consultant | Adecco Permanent Recruitment

Are you fluent in French and have experience in cash collection? Do you want to work in a multinational environment with career growth opportunities? Then this role is for you!

Responsibilities

• Client portfolio management in a multinational environment
• Receiving customer complaints and forwarding them to the respective subsidiaries
• Obtaining missing accounting information from clients - telephone and email
• Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners
• Properly record all complaints received either by phone or email
• Follow-up on customer accounts
• Identify solutions to the problems presented
• Establish a network of internal (SSC and Subsidiary) and external contacts (Customers)

Qualifications

• Fluency on Excel (advanced Excel) and SAP
• Language: French mandatory (Minimum: C1), English B2
• Experience in
  - collection or in similar position, at least 3 years (experience within a shared service environment would be a plus)
• Good knowledge in finance
• Attention to detail and accuracy
• Good verbal and written communication skills
• Ability to work under pressure while thinking objectively
• Leadership capacity and assertiveness
• Rigorous, strong analytical capabilities and
  - solving
• Adaptability, autonomy, and proactiveness
• Strong commitment, motivation, and high enthusiasm
• Customer orientation

What We Offer

• Monday to Friday | 08:00 - 17:00
• Base Salary

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance
• Industries: Human Resources Services

Porto Salvo, Lisbon, Portugal 2 weeks ago

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