French Customer Advisor for Abbott Diabetes Care - Portugal Lisboa

French Customer Advisor for Abbott Diabetes Care - Portugal
Lisboa
Lisboa, Lisboa, Portugal

French Customer Advisor for Abbott Diabetes Care - Portugal

Join to apply for the French Customer Advisor for Abbott Diabetes Care - Portugal role at Foundever

French Customer Advisor for Abbott Diabetes Care - Portugal

Join to apply for the French Customer Advisor for Abbott Diabetes Care - Portugal role at Foundever

Get AI-powered advice on this job and more exclusive features.

Come and work with us.

Do you want to contribute to healthcare and
- being around the world?

Are you

Come and work with us.

Do you want to contribute to healthcare and
- being around the world?

Are you French native with strong English communication skills?

Looking to make your career in a multicultural environment in sunny and happy Portugal?

So we have the perfect opportunity for you!

Your future project: join our French Customer Support team.

Abbott Diabetes Care create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities.

As a customer service specialist in this project, your daily responsibilities will include:

• Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices
• Offer specialized customer support through written and phone communication
• Provide information regarding purchasing procedures, orders' tracking, and deliveries
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback
  
  

• Native or proficient level of French (C2)
• Intermediate level of English (at least B2) for training and documentation
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal
  
  

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging
  - wide initiatives, including our Ever
  Better wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Outsourcing and Offshoring Consulting

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