French Customer Advisor for Air Conditioning World Leader Company - Lisbon, Portugal Lisboa

French Customer Advisor for Air Conditioning World Leader Company – Lisbon, Portugal

Posted 1 day ago – be among the first 25 applicants

Come and work with us.

Are you a tech enthusiast who would like to work with an innovative, world‑leading air conditioning provider? Are you French native or fluent and possess strong English communication skills? Looking to build your career in a multicultural environment in sunny Lisbon?

Your Future Project:** Join our French Customer Support team to provide premium indoor climate solutions for residential, commercial, and industrial customers.

Responsibilities

• Provide exceptional customer service.
• Assist customers with inquiries related to products and services.
• Answer customer calls and emails, resolving issues promptly and professionally.
• Diagnose and resolve technical issues efficiently.
• Identify solutions and enhance customer technical knowledge.
• Meet and exceed service quality goals, compliance regulations, and productivity targets.
• Create an outstanding customer experience that customers value and we are proud of.
• Follow management direction and provide constructive feedback.

Qualifications

• Native or proficient level of French (C2).
• Advanced level of English (C1) – both verbal and written.
• Excellent communication skills, attentive listening, and superior writing abilities.
• Strong analytical and problem‑solving skills with meticulous attention to detail.
• Eagerness to learn, advance, and be a curious investigator.
• Must hold EU citizenship or a valid work permit for Portugal.
• Local candidate or willing to relocate to sunny Lisbon.

Benefits

• Relocation package.
• Competitive wages.
• Paid professional training.
• Employee discounts.
• Private healthcare & dental insurance (after six months).
• Growth opportunities through development programs.
• Fun and engaging company‑wide initiatives, including our Ever
  Better wellness program.
• Job stability.
• Life‑long skills and experience.
• Excellent work culture.

Apply today!

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Customer Service

Industries

• Outsourcing and Offshoring Consulting

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