French Customer Advisor in Lisbon - Welcome Bonus 3000 Euros Lisboa

French Customer Advisor in Lisbon - Welcome Bonus 3000 Euros
Lisboa
Lisboa, Lisboa, Portugal

French Customer Advisor in Lisbon - Welcome Bonus 3000 Euros

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French Customer Advisor in Lisbon - Welcome Bonus 3000 Euros

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Take Your Customer Service Career to the Next Level!

We're looking for a
- focused and adaptable Customer Advisor to join our energetic,
- paced team. If you thrive under pressure, communicate with clarity, and enjoy making a real impact on people's experiences, this role could be exactly what you're looking for.

Role Overview:

As a Customer Advisor, you’ll be the first touchpoint for customers, delivering responsive and personalized support across various platforms. Your
- solving skills and attention to detail will ensure each interaction is smooth, helpful, and professional.

Key Responsibilities:

• Deliver prompt and courteous support via phone, chat, email, and social media
• Assist users with tasks such as account creation, access issues, identity checks, and transaction support
• Troubleshoot technical concerns and provide practical,
  -
  - follow solutions
• Approach every customer interaction with empathy and a
  - driven mindset
• Communicate clearly and professionally to build trust and satisfaction
• Follow internal protocols and maintain high service standards
• Share ideas and user feedback to help improve support processes and enhance customer experience
  
  
  

• Fluent in French (C2 level)
• Fluent in English (B2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow
  
  
  

• Attractive Salary: Competitive compensation that values your skills
• Performance Bonus: Recognizing your achievements
• Meal Allowance: Covering your daily meals
• Transportation Support: Assisting with commuting costs
• Health & Life Insurance: Comprehensive protection for your
  - being
• Relocation Package: Assistance to make your move smooth and
  - free
• Onsite Work: Engage and grow in a collaborative office environment
  
  
  

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Marketing Services

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