French Customer Advisor

French Customer Advisor
Lisboa
Lisboa, Lisboa, Portugal

This is a
- time, remote position supporting one of our global partner projects across various industries. You would be working within a large international platform that collaborates with major brands to provide
- quality services and solutions. Projects across different industries (technology, digital platforms, consumer services, and more)

Role Description

As a Customer Service Advisor for the French market, you will handle customer inquiries through inbound calls, chat, and
- office tasks.

Responsibilities may vary depending on the project but generally include customer support, issue resolution, answering questions, managing requests, and providing solutions in a professional, empathetic, and
- oriented manner.

Requirements

• Previous experience in Customer Service, Support, or similar roles
• Strong communication and interpersonal skills
• Ability to manage inbound calls, chat, and
  - office channels
• Fluency in French (native/C1) and a good level of English
• Experience in international environments is an advantage
• Self-motivated, adaptable, and
  - focused
• EU Passport or Portuguese Residence Card

What We Offer

• Competitive compensation package
• Performance bonus
• Additional benefits (e. G. , meal card, private health insurance depending on the project)
• International work environment
• Full training & continuous coaching
• Supportive team culture
• Flexible schedules

Start dates from December 2025, onwards*

Audio as a proof of language is requested for non EU citizens

Interested or know someone who might be? Send your CV in English to