French Customer Care Agent - Remote in Portugal Lisboa

French Customer Care Agent - Remote in Portugal
Lisboa
Lisboa, Lisboa, Portugal

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French Customer Care Agent - Remote in Portugal, Lisbon

Client:

Neo Horizon

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

78071bb5965b

Job Views:

4

Posted:

19. 08. 2025

Expiry Date:

03. 10. 2025

Job Description:

Are you fluent in French and passionate about creating exceptional customer experiences? Join our client's vibrant team remotely with the option to relocate to beautiful Portugal through a fully supported transition.

What You'll Do

• Deliver
  - tier support to customers via phone and email across a variety of inquiries
• Own each customer query, ensuring timely resolution and
  - up
• Build meaningful relationships through courteous, professional communication
• Meet and exceed quality, compliance, and productivity goals
• Create experiences customers truly value and were proud to deliver
• Follow management guidance and contribute feedback for continuous improvement

What's On Offer

• Remote-first role with flexibility to work from anywhere in Portugal
• Relocation support for candidates outside Portugal:
• Temporary accommodation assistance
• Competitive salary package
• Health coverage and private healthcare
• A multicultural,
  - oriented environment

What We're Looking For

• French: C2 level
• Strong
  - solving skills and customer empathy
• Confident in troubleshooting basic tech issues (connectivity, systems, devices)
• Ability to guide customers through complex procedures
• EU citizenship, residence card, or manifest of interest

Ready to Start Your Journey?

Whether you're staying remote or dreaming of Portugal's sunshine, this opportunity combines flexibility, support, and purpose. Apply now and make your next move count.