French Customer Experience Associate Remote in PT Porto

French Customer Experience Associate Remote in PT
Porto
Porto, Porto District, Portugal

French Customer Experience Associate Remote in PT, Porto

Client:

Cbtalents

Location:

Porto, Portugal

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

08c7d92a24ce

Job Views:

4

Posted:

15. 05. 2025

Expiry Date:

29. 06. 2025

Job Description:

Exciting Opportunity for French Speakers – Remote Customer Service in Portugal

Are you a fluent French speaker looking for an international opportunity? We are hiring French Customer Service Representatives to join a diverse team supporting a global client. This role offers the chance to work in a dynamic, multicultural environment while enhancing your customer service skills.

Important: This position is remote within mainland Portugal, excluding the islands. You can work comfortably from home, but only if you reside in Portugal – working from abroad is not allowed.

Key Responsibilities:
Handle inbound customer inquiries via phone, email, and chat.
Assist customers with product information, troubleshooting, and issue resolution.
Provide excellent customer service and ensure a positive experience.
Follow up on customer requests and escalate issues when needed.

Requirements:
Fluent French (C1/C2) with native accent from France, Belgium or Switzerland
Good English communication skills (B2)
Strong
- solving and communication skills
Residence in Portugal – only mainland, excluding the islands
European passport (no sponsorship or visa support available)
Previous customer service experience is a plus but not mandatory

What’s Offered:
Competitive salary with
- based incentives
Full training provided to prepare you for the role
International work environment with career growth opportunities

Work comfortably from home – but only within Portugal!

If you're interested, send us your application!

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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