French Customer Relations Associate Remote in PT Guimaraes

Overview

French Customer Relations Associate Remote in PT

Exciting opportunity for French speakers — remote customer service in Portugal. We are hiring French Customer Service Representatives to join a diverse team supporting a global client. This role offers the chance to work in a dynamic, multicultural environment while enhancing your customer service skills.

Important: This position is remote within mainland Portugal, excluding the islands. You can work from home, but only if you reside in Portugal – working from abroad is not allowed.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Assist customers with product information, troubleshooting, and issue resolution.
• Provide excellent customer service and ensure a positive experience.
• Follow up on customer requests and escalate issues when needed.

Requirements

• Fluent French (C1/C2) with native accent from France, Belgium or Switzerland
• Good English communication skills (B2)
• Strong
  - solving and communication skills
• Residence in Portugal – only mainland, excluding the islands
• European passport (no sponsorship or visa support available)
• Previous customer service experience is a plus but not mandatory

What’s Offered

• Competitive salary with
  - based incentives
• Full training provided to prepare you for the role
• International work environment with career growth opportunities

Work Arrangement

Work comfortably from home – but only within Portugal!

If
- 're interested, send us your application!