French Customer service Agents - Porto

Job Title: French Customer Service Representative – Porto

? Location: Porto, Portugal – On-site

? Job Description:

We are looking for a French-speaking Customer Service Representative already based in Porto to join our international team. You will provide
- quality support to customers via phone, email, or chat, ensuring a smooth and positive customer experience.

? Responsibilities:

• Handle customer inquiries in French (and occasionally in English)
• Provide accurate information about products and services
• Resolve customer issues efficiently and professionally
• Maintain a friendly, empathetic, and professional attitude
• Collaborate with internal teams to enhance customer satisfaction

? Requirements:

• Native or fluent French speaker
• Good command of English (B1+ or higher)
• Strong communication and
  - solving skills
• Previous experience in customer service is a plus
• Must already be residing in Porto

? Benefits:

• Competitive salary
• Paid training and continuous support
• Dynamic, international, and supportive work environment
• No relocation offered

INTERESTED? SEND US YOUR RESUME TO ABIR. ABDELMOULA@CBTALENTS. ORG OR VIA WHATSAPP ON : +212642187907