French Customer Service in Braga (hybrid)

Overview

French Customer Service in Braga (hybrid) at BOROLEO – discover a perfect balance of work and lifestyle in one of Portugal’s most charming cities. Ready to help customers and represent a well‑known global brand in home furnishings?

Key Responsibilities

• Assist customers via inbound calls with enthusiasm and professionalism.
• Provide detailed product information and confidently guide customers toward completing purchases.
• Support clients with delivery concerns—track shipments, resolve issues, and check stock availability.
• Troubleshoot technical or account‑related problems, offering clear and effective solutions.
• Deliver accurate, real‑time responses to all customer inquiries.
• Maintain thorough and organized records of customer interactions and actions taken.

Requirements

• Proficiency in French.
• Friendly and professional communication skills.
• Confidence using digital tools and software.
• Team spirit and a helpful attitude.
• Eagerness to learn and support others.
• Focus on customer satisfaction and problem‑solving.

Benefits

• New and modern office.
• Full training to help you succeed.
• Inter‑company mobility to work at any of our sites worldwide.
• Private health insurance, free after six months.
• Competitive wages (14 monthly payments per year).
• Be part of a project with real impact.

Location

Braga, Portugal

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