French Customer Service in Braga (hybrid) Dume

French Customer Service in Braga (hybrid)
Braga
Dume, Braga, Portugal

Discover the perfect balance of work and lifestyle in one of Portugal’s most charming cities! With Braga’s rich history and youthful energy, and — there’s something for everyone.

Are you passionate about helping others and ready to represent a
- known global brand in home furnishings? Join our international team in Braga, where every customer interaction is a chance to create a positive experience.

Key Responsibilities

• Assist customers via inbound calls with enthusiasm and professionalism.
• Provide detailed product information and confidently guide customers toward completing purchases.
• Support clients with delivery concerns—track shipments, resolve issues, and check stock availability.
• Troubleshoot technical or
  - related problems, offering clear and effective solutions.
• Deliver accurate,
  - time responses to all customer inquiries.
• Maintain thorough and organized records of customer interactions and actions taken.
  
  

• Proficiency in French
• Friendly and professional communication skills
• Confidence using digital tools and software
• Team spirit and a helpful attitude
• Eagerness to learn and support others
• Focus on customer satisfaction and
  - solving
  
  

• New and modern office.
• Full training to help you succeed.
• We promote
  - company mobility to work at any of our sites around the world.
• Private health insurance, free after six months
• Competitive wages (14 monthly payments per year)
• Be part of a project with real impact