French Customer Service Representative For Taxi App – Lisbon – Relocation Package Included Lisboa

French Customer Service Representative For Taxi App – Lisbon – Relocation Package Included
Lisboa
Lisboa, Lisboa, Portugal

French Customer Service Representative for Taxi App – Lisbon – Relocation Package Included

Lisboa

EUR 20000 - 30000

If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match! We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.

Your responsibilities and impact as Customer Service for Taxi Appwill be:

Being a mentor to consumers in different fields (there are several projects)

Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via
- mail or social media

Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience

Being in contact with other departments and redirecting related cases and issues to related departments

Skills, qualifications and interests you need to succeed in this role:

Speak a native level of Frenchand at least a B2level in English

Know the value and impact that a good customer experience can create

Are an attentive listener, comfortable and skilful at communicating with people

Enjoy being energetic, innovative and working proactively at a fast pace

Get excited about intercultural communication and the expatriate lifestyle

Are already living in or willing to relocate to Lisbon for an international career and life experience.

What’s in it for you?

Type of Contract: A
- term contract that is renewable every year.

Working Hours: Full time (40h/week, 8h/day) in rotative shifts (Mon-Sun, 7 AM - 9 PM)

Training: Have a
- start your career with the intensive training that the company offers to their new employees.

Salary Conditions(*): You have 2 options

Including free accommodation (shared flat, all bills included): 1040€ gross/month

(*) Compensation during training period if successful (4 weeks): 50% of your hourly wages (lower taxes).

Relocation Package for International Candidates:

Reimbursement of your initial flight expenses after 9 months

Airport
- up

Yearly
- way flight ticket back to your home country (within the EU)

Help in paperwork, opening bank account, etc. upon your arrival.

Private health insurance after 6 months of contract which is extra to the standard insurance

Free Portuguese lessons, cooking classes, sports activities and social events organised by the company

Portuguese public holidays and 22 days of paid holidays.

Is this project not the best fit for you ? Feel free to check our other opportunitiesin Customer Service in Lisbon . Still, send me your CV to be considered for other projects or future opportunities.