French Customer services Lisboa

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Position: French-speaking Customer Service Representative

Location: Lisbon or Porto, Portugal

Start Date: Flexible

Work Model: On-site or Hybrid (depending on project needs)

About The Role

Are you passionate about helping others and delivering exceptional service experiences?

Join a multinational company recognized for its vibrant work culture and dedication to employee growth. Youll become part of a friendly, multilingual team supporting one of the worlds leading brands where your communication skills and positive attitude will make a real difference every day.

What Youll Do

• Communicate with French-speaking customers via phone, email, and chat.
• Handle inquiries, solve problems, and ensure customer satisfaction with professionalism and empathy.
• Guide users through processes, troubleshoot issues, and provide accurate information.
• Collaborate with internal departments to enhance the overall customer experience.
• Maintain a high level of service quality and achieve individual performance goals.

What Were Looking For

• Language Skills: Native or C2 level of French + B1/B2 level of English.
• Strong communication and
  - solving skills.
• A
  - first mindset with attention to detail.
• Adaptability to a multicultural and
  - paced environment.
• Previous experience in customer service or hospitality is a plus but not mandatory!

Whats In It For You

• Competitive Salary Package aligned with market standards.
• Health Insurance private coverage for your peace of mind.
• Meal Allowance enjoy daily meal support.
• Relocation Package for candidates moving from abroad (including flight + accommodation support).
• Training & Career Growth continuous development and promotion opportunities within the company.
• Dynamic Work Environment multicultural teams, social events, and modern offices in Lisbon & Porto.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Language Schools

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