French Customer Success Specialist — Porto, Fixed Shifts

French Customer Success Specialist — Porto, Fixed Shifts
Porto
Porto, Porto District, Portugal

Location

Porto, Portugal (On-site)

Local candidates only – no relocation package provided

Contract Type

Full-time, permanent contract

Build Your Career in Customer Service in Porto

Are you a French speaker already living in Porto and looking for a stable customer service job in Portugal?

Join a dynamic international company and support French-speaking customers for a
- known global brand. This role is ideal for candidates seeking customer service jobs in Porto, French-speaking jobs in Portugal, and
- term career growth in a professional,
- focused environment.

Responsibilities

Handle inbound customer inquiries in French via phone, email, and/or chat

Provide accurate information and effective solutions with a
- first mindset

Document interactions clearly using internal CRM tools

Follow quality standards, procedures, and performance KPIs

Collaborate with team leaders and colleagues to improve customer experience

Requirements

• Native or fluent French (C2 level)

• Basic to intermediate English (B1/B2) for internal communication

• Already living in Porto or nearby areas

• Strong communication and
  - solving skills

• Customer-oriented attitude and reliability

• Previous customer service experience is a plus, but not mandatory

Salary

Competitive gross salary according to experience and project

Performance-based bonuses may apply

Benefits

• Stable
  - time employment

• Paid training

• Health insurance (according to company policy)

• Career development and internal growth opportunities

• Multicultural and supportive work environment

Relocation Package

None – this position is open to local candidates only

How to Apply

Interested in this French customer support job in Porto?

Apply now by sending your CV and start building your career locally with an international team.

Strong CTA:

Apply today – limited positions available

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